At Design N Stitch, we are committed to delivering your custom apparel and embroidery products with care and efficiency. Please review our shipping policy below.

Order Processing

All orders are processed within 2–5 business days after payment confirmation. Custom or personalized orders may require additional production time depending on the design complexity and order quantity.

Shipping Time

Delivery times vary based on your location and the selected shipping method. Once your order has been shipped, you will receive a confirmation email with tracking details (where available).

Shipping Charges

Shipping costs are calculated at checkout based on your delivery address, package weight, and the selected shipping option.

International Shipping

We proudly ship to customers worldwide. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

Order Tracking

Tracking information will be provided once your order has been dispatched. Please allow up to 24 hours for tracking updates to appear.

Delays

While we strive to meet estimated delivery times, delays may occur due to weather conditions, customs processing, or carrier-related issues. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. Design N Stitch is not responsible for delays or additional shipping charges resulting from incorrect or incomplete address information.

Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding our Shipping Policy, please contact our support team through our Contact Us page or email us. We are always happy to assist you.